Frequently asked questions
Everything you need to know about ordering at AI.Software Pro. Still stuck? Software@dropking.ch or Telegram.
About the store
What is AI.Software Pro?+
AI.Software Pro is an online store for software licenses and AI tool subscriptions — including creative suites, developer tools, and popular AI apps — with digital delivery after checkout.
Are products genuine?+
We supply working licenses and subscription access as described on each product page. If activation fails, contact support for a replacement or refund under our refund policy.
What categories do you sell?+
Browse AI tools, design software, programming IDEs, and security utilities on the search page. Use the Discounts filter for titles marked 50%+ off listed retail.
Ordering & payment
How do I buy?+
Open a product, enter the Authorization Account email when asked, add to cart, and pay at checkout. We use PayPal for secure payment processing.
What is the Authorization Account email?+
For many AI/subscription products we need the email address that should receive or own the license. Enter the account email you want authorized — not necessarily your PayPal email.
Which currencies do you show?+
Catalog prices are based in CHF. Visitors in Switzerland/Liechtenstein see CHF; many eurozone visitors see EUR; others typically see USD. Conversion uses live FX rates with a small fallback if the rate feed is unavailable.
Delivery
How fast is delivery?+
Most orders are delivered by email within a few minutes after payment is confirmed. Peak times can take longer — if nothing arrives within about 10 minutes, check spam, then contact us with your order number.
What will I receive?+
Depending on the product: a license key, an invite/redemption link, or confirmation that your authorization email was provisioned. Follow the steps in the delivery email.
Support & refunds
How do I get help?+
Email Software@dropking.ch or message Telegram https://t.me/AI_softwarepro. We aim to reply within one business day, often faster.
What is your refund policy?+
If a product cannot be activated or is not as described, request a replacement or refund within 30 days. See the full Refund Policy for digital-goods details.
Do you offer volume / business pricing?+
Yes — email Software@dropking.ch with the products and quantity you need and we will quote you.
Policies
Read the full legal pages for details on privacy, terms, and refunds.