Frequently asked questions

Everything you need to know about ordering at AI.Software Pro. Still stuck? Software@dropking.ch or Telegram.

About the store

What is AI.Software Pro?+

AI.Software Pro is an online store for software licenses and AI tool subscriptions — including creative suites, developer tools, and popular AI apps — with digital delivery after checkout.

Are products genuine?+

We supply working licenses and subscription access as described on each product page. If activation fails, contact support for a replacement or refund under our refund policy.

What categories do you sell?+

Browse AI tools, design software, programming IDEs, and security utilities on the search page. Use the Discounts filter for titles marked 50%+ off listed retail.

Ordering & payment

How do I buy?+

Open a product, enter the Authorization Account email when asked, add to cart, and pay at checkout. We use PayPal for secure payment processing.

What is the Authorization Account email?+

For many AI/subscription products we need the email address that should receive or own the license. Enter the account email you want authorized — not necessarily your PayPal email.

Which currencies do you show?+

Catalog prices are based in CHF. Visitors in Switzerland/Liechtenstein see CHF; many eurozone visitors see EUR; others typically see USD. Conversion uses live FX rates with a small fallback if the rate feed is unavailable.

Delivery

How fast is delivery?+

Most orders are delivered by email within a few minutes after payment is confirmed. Peak times can take longer — if nothing arrives within about 10 minutes, check spam, then contact us with your order number.

What will I receive?+

Depending on the product: a license key, an invite/redemption link, or confirmation that your authorization email was provisioned. Follow the steps in the delivery email.

Support & refunds

How do I get help?+

Email Software@dropking.ch or message Telegram https://t.me/AI_softwarepro. We aim to reply within one business day, often faster.

What is your refund policy?+

If a product cannot be activated or is not as described, request a replacement or refund within 30 days. See the full Refund Policy for digital-goods details.

Do you offer volume / business pricing?+

Yes — email Software@dropking.ch with the products and quantity you need and we will quote you.

Policies

Read the full legal pages for details on privacy, terms, and refunds.